System/application technical support
Full-time – Remote
Requirements
High school diploma or bachelor’s degree in a related field - Proven experience of at least 2 years in IT technical support, preferably in an enterprise environment
- Good knowledge of computer networks, communication protocols and network devices
- Solid troubleshooting skills and ability to solve problems quickly and efficiently
- Excellent verbal and written communication skills, with good listening skills and empathy for customers
- Ability to work independently and manage one’s tasks and workload effectively
- Problem-solving attitude, customer orientation and ability to work in a team
Benefit
- A dynamic and challenging work environment
- The opportunity to work on interesting and challenging projects for major clients
- A continuous development of your skills and technical knowledge
- A competitive remuneration package